Cyber Emergency

Cyber threats are malicious attempts to disrupt or damage a computer network or system. They may also include unauthorized attempts to access files and steal or infiltrate data.

How to prepare before it happens

  • Only connect to the internet over secure, password-protected networks.
  • Do not open attachments or click on links in emails from people you do not know.
  • Do not respond to online requests for personal information.
  • Review your privacy settings on social media and limit the information that you share.
  • Do not use the same password twice. Choose something that is meaningful to you, but not others and change your passwords often.

What to do when it happens

  • If you receive a suspicious email on your WashU account, ask or call before you click. Report phishing emails using the ‘Report Phish’ button in your Outlook ribbon or mobile device. Learn more about the Phish Alert Button here.
  • If you discover a problem or believe you’ve been the victim of a cyber-attack, disconnect your device from the internet and report the incident to the Office of Information Security (InfoSec) at
  • If you believe your accounts or personal information has been compromised, immediately change your passwords.

What to do right after it happens

  • Contact financial institutions where you have accounts and report the incident. Continue to monitor your account information for suspicious activity.
  • If you believe you might have revealed sensitive information, alert your immediate supervisor and report the incident to

Additional resources