Cyber Emergency

Cyber threats are malicious attempts to disrupt or damage a computer network or system. They may also include unauthorized attempts to access files and steal or infiltrate data.

How to prepare before it happens

  • Only connect to the internet over secure, password protected networks.
  • Do not open attachments or click on links in emails from people you do not know.
  • Do not respond to online requests for personal information.
  • Review your privacy settings on social media and limit the information that you share.
  • Do not use the same password twice. Choose something that is meaningful to you, but not others and change your passwords often.

What to do when it happens

  • If you receive a suspicious email on your WashU account, ask or call before you click. Report phishing emails to for the Office of Information Security (InfoSec) to review the message.
  • If you discover a problem, or believe you’ve been the victim of a cyber-attack, disconnect your device from the internet and report the incident to  the InfoSec right away.
  • If you believe your accounts or personal information has been compromised, immediately change your passwords.

What to do right after it happens

  • Contact financial institutions where you have accounts and report the incident. Continue to monitor your account information for suspicious activity.
  • If you believe you might have revealed sensitive information, alert your immediate supervisor and report the incident to

Additional resources